Shipping policy

At Homelys, we aim to deliver your orders safely and as quickly as possible.

1. Shipping Locations

We currently offer delivery within Pakistan.

2. Order Processing

Orders are normally processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

Estimated delivery time is generally:

  • Major Cities: 2–5 business days

  • Other Areas: 3–7 business days

Delivery times are estimates and may vary depending on the destination, courier service, weather, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

From time to time, we may offer free shipping promotions on selected products or orders.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and orders. Customers are required to provide a valid phone number and delivery address when placing a COD order.

6. Order Confirmation

For certain orders, we may contact you by phone or message to confirm your order before dispatch.

7. Delayed or Failed Delivery

If your order is delayed, please contact us so we can check the shipment status with the courier.

Your Choice is not responsible for delays caused by incorrect addresses, unavailable recipients, courier issues, weather conditions, public holidays, or other circumstances beyond our reasonable control.

8. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact information.

If an order is returned because of an incorrect address, an unavailable recipient, or refusal to accept the package, additional shipping charges may apply if the order needs to be re-shipped.

9. Damaged Packages

If your package appears damaged at the time of delivery, please take photos/videos of the package and product and contact us as soon as possible.

10. Contact Us

For questions regarding shipping or delivery, please contact Homelys through our website's contact page.

Homelys – Making Everyday Life Easier.